Privacy Policy

1. Data Controller

The data controller responsible for the processing of personal data on this website is:

LaRoute GmbH
Fürstenstraße 10
80333 München
Deutschland
Telephone: +49 (89) 46 13 88 88
Email: support@laroute.llc

2. Scope of This Policy

This Privacy Policy explains how LaRoute GmbH collects, uses, stores, and protects personal data when you visit our website at laroute.llc or communicate with us. It applies to all visitors, users, and enquirers who interact with our website or contact us through any channel.

This policy is issued in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Bundesdatenschutzgesetz (BDSG).

3. Categories of Personal Data We Process

We may process the following categories of personal data, depending on how you interact with us:

• Contact information, including name, email address, telephone number, and postal address.
• Communication data, including the content of messages or enquiries submitted through our contact form or sent by email.
• Technical data, including your IP address, browser type, operating system, referring URL, and pages visited, collected automatically through standard server logging and analytics.
• Cookie and tracking data, as described in our Cookie Policy.

4. Purposes and Legal Bases for Processing

We process personal data for the following purposes, each with a corresponding legal basis under GDPR Article 6:

• Responding to enquiries (Article 6(1)(b) – contract performance; Article 6(1)(f) – legitimate interests): When you submit a contact form or email us, we process your data to respond to your enquiry.
• Operating and improving the website (Article 6(1)(f) – legitimate interests): We process technical and usage data to ensure the website functions correctly and to improve its content and performance.
• Legal compliance (Article 6(1)(c) – legal obligation): We may process data to comply with applicable laws, including regulatory obligations under BaFin supervision.
• Cookies and analytics (Article 6(1)(a) – consent): Where we use non-essential cookies, we will first obtain your consent. See our Cookie Policy for details.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Contact enquiry data: retained for up to 24 months from the date of last communication, unless a longer period is required by law.
• Server log files: retained for a maximum of 30 days unless required for security investigation.
• Legal and compliance records: retained in accordance with applicable commercial and tax law retention requirements (typically up to 10 years under German HGB and AO).

6. Data Sharing and Third Parties

LaRoute GmbH does not sell, rent, or trade personal data to third parties. We may share data with the following categories of recipients in limited circumstances:

• IT service providers and hosting providers who process data on our behalf under data processing agreements (DPAs).
• Professional advisers, including lawyers and accountants, where necessary for legal or regulatory purposes.
• Regulatory authorities, including BaFin, where required by law or regulation.

Any third-party data processors acting on our behalf are required to process data only in accordance with our instructions and in compliance with GDPR.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an adequacy decision.

8. Your Rights Under GDPR

You have the following rights in relation to your personal data:

• Right of access (Article 15 GDPR): You may request a copy of the personal data we hold about you.
• Right to rectification (Article 16 GDPR): You may request correction of inaccurate or incomplete personal data.
• Right to erasure (Article 17 GDPR): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restriction of processing (Article 18 GDPR): You may request that we restrict processing of your data in certain circumstances.
• Right to data portability (Article 20 GDPR): Where processing is based on consent or contract, you may request a machine-readable copy of data you have provided.
• Right to object (Article 21 GDPR): You may object to processing based on legitimate interests.
• Right to withdraw consent (Article 7(3) GDPR): Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@laroute.llc. We will respond within 30 days.

9. Right to Lodge a Complaint

If you believe that our processing of your personal data infringes GDPR, you have the right to lodge a complaint with the competent supervisory authority. In Bavaria, this is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Deutschland
Website: www.lda.bayern.de

10. Website Security

LaRoute GmbH employs appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. Our website uses TLS encryption (HTTPS) for all data transmissions.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and recommend that you review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is indicated at the top of this page. We encourage you to review this policy periodically.

13. Contact

For any questions or requests relating to this Privacy Policy or the processing of your personal data, please contact us at:

LaRoute GmbH
Fürstenstraße 10, 80333 München, Deutschland
Email: support@laroute.llc
Telephone: +49 (89) 46 13 88 88